Last Updated: [April 23, 2025]

Mishka General Trading FZ LLC (“we”, “our”, or “us”) operates the website ambrahome.com (the “Website”) and other social media platforms for the purpose of selling home decor products online. We are registered in Ras Al Khaimah Free Zone, UAE.

We strive to offer high-quality home decor products that meet your satisfaction. This Warranty Policy outlines the terms and conditions related to product warranties provided by Mishka General Trading FZ LLC.

Warranty Coverage

  • Our products are covered by a limited warranty against manufacturing defects for a period of [Warranty Period, e.g., 1 year] from the date of purchase.

  • The warranty applies to defects in material and workmanship under normal use and maintenance.

  • This warranty is applicable only to products purchased directly from ambrahome.com or our official social media platforms.

Exclusions

The warranty does not cover:

  • Damage resulting from improper use, handling, or maintenance.

  • Normal wear and tear, including scratches, discoloration, or fading.

  • Damage caused by accidents, misuse, or modifications to the product.

  • Products purchased from unauthorized resellers or third-party platforms.

  • Damage caused by natural disasters or force majeure events.

Claim Process

  • To initiate a warranty claim, please contact our customer service team at su*****@*******me.com with proof of purchase and details of the defect.

  • Our team will assess your claim and may request additional information or images of the defective product.

  • If the claim is approved, we will provide a replacement or repair at our discretion, free of charge.

Limitation of Liability

  • Our liability under this warranty is limited to the repair or replacement of the defective product.

  • We are not responsible for any incidental or consequential damages arising from the use or inability to use the product.

Governing Law

This Warranty Policy is governed by the laws of the United Arab Emirates. Any disputes shall be resolved exclusively in the courts of Ras Al Khaimah, UAE.

Contact Us

For warranty claims or further inquiries, please contact us at:

  • Mishka General Trading FZ LLC

  • Email: su*****@*******me.com

  • Website: ambrahome.com

  • Address: Ras Al Khaimah Free Zone, UAE.